Leadership advisory for owner-led service businesses where growth requires more than personal drive
I work with business owners, partners, and leadership teams when a growing business becomes harder to lead.
Your team may be capable and your business doing well, but too much of the day-to-day still runs through you. This means decisions take longer and the same problems keep coming back.
Sometimes your profit and revenue don’t match the hours you’re putting in.
If that sounds familiar, I can help.
When the business is working, but harder to lead than it should be
Your business can have solid revenue, a good reputation, and a capable team, yet still feel increasingly difficult to lead.
You may notice that:
- too many decisions still come back to you
- your team is capable, but their performance varies
- managers are unclear about what they’re actually responsible for
- your team has different ideas about what "good" looks like
- meetings happen, but people rarely follow through on decisions
- difficult conversations get put off
- priorities keep shifting
- your profit, role, or momentum don’t match your effort
Often, several of these are happening at once.
I help you work out which issue to focus on first.
"Jono has helped us think more clearly about how to build a modern practice, from technology and systems through to leadership and commercial decision-making. He brings a wealth of experience, is generous with his time, and has helped us make better decisions as our practice has grown from something quite small into a much larger team."
Liz Hoyland
Capital Podiatry, Canberra
There are three ways we can work together depending on what's happening in your business.
Business Model Diagnostic
When you know something needs to change, but you’re not sure what.
A focused, one-time review for established service business owners who want to understand what is really getting in the way before deciding what to do next.
Leadership Rhythm Advisory
When leading the business has become more complex.
An ongoing advisory relationship for owners and principals who want a regular outside perspective as they make decisions, lead people and deal with the issues that come with growth.
Team Recalibration
When the main opportunity lies with your team.
A focused leadership intervention for established service businesses that could get more consistent performance from the people and capacity they already have.
You don’t need to decide which option fits before getting in touch. We can work that out when we talk through what is happening.
Note: I also work with selected business coaching and advisory organisations as an embedded coach, supporting a defined group of clients within their existing programs and methodology.
A second set of eyes on your business.
I’ve worked closely with service business owners, especially in private practice and allied health, since 2013.
Over that time, I have advised owners, worked with leadership teams, and helped businesses move past the point where simply getting busier is the goal.
You start asking different questions:
- How should I lead?
- Why does team performance vary?
- Is the business giving me the income and role I expected?
That mix of leadership, people, and business reality is where I can be useful.
If this feels relevant, we can start with a short conversation.
You don’t need to know which service you need. Tell me what is happening in your business and what you want to change. We can work out if there’s a fit.